Data Management Analyst

The way we work across the TUI Group is changing. Our goal is to be a truly integrated global travel company, digitally empowered, utilising the same platforms and processes to deliver the most competitive, innovative and desired holiday experience for our customers. The creation of a centralised Inflight Services (IFS) team will enable a harmonisation of Inflight (on-board and pre-order) retail & complementary activities and processes across the five TUI airlines and thereby maximise profits by applying best practice to all Inflight operations. The main purpose of this role is to provide centralised business support of all IFS data in relation to Inflight Product and Supply Chain & Delivery providing data management expertise. This data will be used as the basis for commercial decision making on our range, suppliers and supply chain logistics. The role is to be accountable for owning and ensuring the integrity of all internal and external data used for reporting, control and for commercial decision making. This role will provide service related information to the supplier base, and will act as the primary interface to IT and local airline reporting teams, including the effective sharing and reporting of IFS data across all TUI Aviation. What you will be doing As the IFS Data Management Executive you will be accountable for the creation, maintenance and improvement of the IFS data management infrastructure You will be responsible for maintaining Master Product Data (MPD) portal and timely communication of all necessary content to relevant stakeholders. You will capture, analyse and respond to feedback. You will create, own and innovate all Masterdata for IFS, supporting continuous improvement activities through project support, making recommendations as a result of data and analysis You will be responsible for maintaining all data for both the retail and non-retail products within the TUI Inflight range for all markets, included product related data into the onboard POS system, Vector. You will work closely with key stakeholders, including commercial category teams, vendor manager and colleagues across the Business Centre to ensure product and supplier data is cleansed, checked and accurate, and regularly updated as required. Version control is managed, changes are communicated and tracked. Working closely with IT, you will also manage user access to systems, ensuring the appropriate controls are in place, and provide training to users of internal data. This role is key within the IFS structure, the data we maintain is the interface to the system’s used by our 1000’s of cabin crew, our logistics providers, our suppliers and finance, and is critical to ensure an efficient Inflight operation. As we undergo significant innovation in how we manage data across TUI, it is crucial the individual can adapt to use multiple systems, and support implementation and transition of data between them as necessary. What we are looking for Substantial relevant experience of managing data demonstrating numeracy and analytical skills Substantial relevant experience of MS Excel and data warehouses Highly organised, adaptable person who can work both independently and as part of a small team A track record of accountability for large data sets to generate business insight; understands the benefit of MI to manage, improve and change the business Accuracy and attention to detail are essential, as it the ability to prioritise workload Conscientiously manages the delivery of accurate MI and data in a complex operational environment; works with service partners and customers to ensure accurate and timely delivery of operational information Confidence in exploring new ideas and delivering radical change in difficult business environments Works effectively to involve stakeholders in business decisions by building trust and gaining consensus with people across all levels of the organisation and across different countries Cultural sensitivity, with experience of working as part of a pan-European team Able to operate as a trusted partner to multiple source markets, and to influence the application of common solutions and best practice in all airlines Prepared to travel to Europe as required Working within TUI group It’s our people that make us number one TUI Group is the leading tourism business with over 67,000 employees across the world. The Group includes our unique hotel portfolio, our cruise ships, our own aircraft, tour operators, travel agencies, and much more. At TUI, we have embarked on a journey of development towards a more digital, connected and integrated future. But we haven’t arrived there yet. Join us now and shape the future of travel. You can look forward to a competitive salary, pension scheme and further benefits such as generous holiday discounts, great rates with foreign exchange and discounts with retailers. How to apply Apply online, we just need a few details from you and your CV.
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