Job Advert Falkirk Council & Falkirk Community Trust currently applies a living wage supplement to all employees earning less than £8.51 per hour. The value of the living wage supplement is subject to regular review by the Council & the Trust, is non-contractual and can be changed at any time. You shall be educated to SVQ Level 2 in Administration/Business Studies or equivalent and possess excellent customer care skills. Working within the Central Matching Team, you will be required to operate and maintain a comprehensive communication and ordering system for the provision of external care services. You will process orders and arrange care provision through External Agencies and also be the first point of contact for Managers. You may also be required to assist with the preparation of payments to service providers and provide accurate statistics and reports to facilitate service analysis. You require to have excellent communication skills and experience of using Microsoft Office packages, including Excel in particular. If you are the successful candidate for this post you will need a Disclosure Scotland check.